Privacy Policy

Effective Date: August 4, 2025

Welcome to Printrushnow.com (the “Website”), owned and operated by Floyd Davis LLC (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase on Printrushnow.com, sign up for an account, contact customer service, participate in promotions, or otherwise interact with our services.

This Privacy Policy applies to information collected through the Website, by email, phone, or through other offline channels when linked to the Website, and to information we collect through mobile applications or third-party platforms when we operate or control the processing of that information.

1. Scope and Acceptance

By accessing or using our Website and services, you acknowledge that you accept the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website or provide personal information to us.

1.1 Who we are

Company: Floyd Davis LLC

Website: Printrushnow.com

Store Address: 1113 Devonwood, Hercules, CA 94547, United States of America

Phone: +1 (567) 469-4837

Email: support@printrushnow.com

2. Key Definitions

  • Personal Information — any information that identifies or could be used to identify an individual, directly or indirectly (for example: name, email, postal address, payment details, device identifiers).
  • Processing — any operation or set of operations performed on personal information (collecting, storing, using, disclosing, deleting, etc.).
  • Controller — the party that determines the purposes and means of processing personal information. For the Website, the controller is Floyd Davis LLC.
  • Processor — a third party that processes data on behalf of the controller (e.g., payment providers, hosting providers).

3. Information We Collect

We collect different types of information depending on how you interact with the Website and our services. This includes:

3.1 Information You Provide Directly

  • Account Information: When you create an account we may collect name, email address, phone number, password (hashed), shipping and billing addresses, and other profile details.
  • Order Information: When you place an order we collect order details such as items ordered, payment method, billing and shipping addresses, contact telephone number, and order history.
  • Customer Support Correspondence: Messages and attachments you provide when contacting customer service, including photos of defective items where relevant.
  • Marketing Preferences: Opt-in/opt-out status for newsletters, promotional offers, surveys, and similar communications.

3.2 Information Collected Automatically

  • Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and language settings.
  • Usage Data: Information about your interactions with the Website, pages viewed, items clicked, search terms, referral URLs, and navigation paths.
  • Location Data: Approximate location inferred from IP address or explicit location data if you grant permission (such as in a mobile app).
  • Cookies & Similar Technologies: Cookies, web beacons, pixel tags, local storage, and similar technologies that help us recognize you, analyze visitor behavior, and personalize content. See Section 7 for details.

3.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Payment processors: Confirmation of payments, billing verification, fraud screening results.
  • Shipping carriers: Delivery status and tracking information.
  • Social networks: If you choose to connect an account (for login or sharing), we may receive your public profile and other information you allow.
  • Advertising partners: Data used for ad targeting, attribution, and conversion tracking.

4. Legal Bases for Processing (where applicable)

If you are in a jurisdiction that requires a legal basis for data processing (for example, the European Economic Area), we rely on the following legal bases:

  • Performance of a contract: Processing necessary to fulfill your orders and provide the services you request (e.g., payment processing, shipping).
  • Legal obligation: Processing necessary to comply with applicable laws (tax, accounting, consumer protection, safety reporting).
  • Legitimate interests: Processing necessary for our legitimate interests (fraud prevention, site security, analytics, direct marketing) balanced against your privacy rights.
  • Consent: Where required, we rely on your consent (for example, for certain tracking cookies or marketing communications). You may withdraw consent at any time.

5. How We Use Information

We use the information we collect for the following purposes:

5.1 Core Service Delivery

  • Process orders and payments, fulfill deliveries, provide order confirmations and invoices, and handle returns and exchanges.
  • Provide customer support and respond to inquiries, complaints, and requests.

5.2 Account Management & Personalization

  • Manage and maintain your account, preferences, and saved data (wishlists, addresses).
  • Personalize the Website, product recommendations, search results, and offers.

5.3 Marketing & Promotions

  • Send you transactional emails (order confirmations, shipping notifications) and promotional communications if you opt in.
  • Run and measure marketing campaigns, including email, SMS, and social advertising. You can opt out as described in Section 11.

5.4 Security, Fraud Prevention & Compliance

  • Detect and prevent fraud, abuse, unauthorized access, and other security incidents.
  • Comply with legal and regulatory obligations (tax, accounting, legal holds).

5.5 Analytics & Product Improvement

  • Analyze usage patterns to improve product selection, Website performance, features, and customer experience.
  • Aggregate and anonymize data for reporting, research, and product development.

5.6 Legal and Business Purposes

  • Respond to legal requests and enforce our Terms of Service.
  • Protect our rights, property, and safety and the rights, property, and safety of others.
  • Facilitate corporate transactions (merger, acquisition, sale of assets) as permitted by law — see Section 10.

6. Sharing and Disclosure of Information

We do not sell your personal information. We share personal information with third parties in the following limited circumstances:

6.1 Service Providers and Processors

We use third-party service providers to support our business activities. These providers are contractually bound to protect your personal information and process it only as instructed. Examples include:

  • Payment processors (credit card gateways, fraud screening)
  • Shipping and fulfillment providers
  • Cloud hosting and infrastructure providers
  • Customer service and communications platforms
  • Analytics and advertising partners

6.2 Compliance & Legal Requests

We may disclose information where required by law, to respond to valid legal process, to protect the rights, property or safety of Floyd Davis LLC, our customers, or others, or to prevent fraud or imminent harm.

6.3 Business Transfers

If Floyd Davis LLC is involved in a merger, acquisition, financing transaction, or sale of all or substantially all of its assets, personal information may be transferred as part of the transaction. You will be notified of any such transfer and any choices you may have regarding your personal information, where required by law.

6.4 Aggregated or De-identified Information

We may share aggregated, anonymized, or de-identified information that does not reasonably identify you for research, analytics, and business purposes.

7. Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to collect information when you visit our Website. Cookies help the Website function, remember your preferences, and provide personalized experiences.

7.1 Types of Cookies

  • Essential cookies: Required for core site functionality (shopping cart, security, login).
  • Performance cookies: Help us understand how visitors use the Website (analytics).
  • Functional cookies: Remember choices you make (language or region preferences).
  • Advertising/Targeting cookies: Deliver relevant ads and measure ad performance.

7.2 Managing Cookies

You can control cookies through your browser settings and opt-out tools provided by our partners. Disabling certain cookies may limit your ability to use features of the Website.

8. Data Security

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use. Measures include:

  • Encryption of data in transit using TLS/SSL
  • Access controls limiting who can view personal data
  • Regular security testing and vulnerability management
  • Data minimization and internal policies for secure handling

While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure. If a breach affecting your data occurs, we will follow applicable breach notification law and notify affected parties and regulators where required.

9. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce our agreements, and for our legitimate business purposes. Specific retention periods may vary by data type and jurisdiction. Typical retention examples:

  • Order and transaction records: retained for tax, accounting, and legal obligations (commonly 4–7 years depending on jurisdiction)
  • Account information: retained while the account is active and for a reasonable period after account closure for fraud prevention and legal compliance
  • Marketing opt-ins: retained until you withdraw consent
  • Support correspondence: retained for a period to address follow-up issues and maintain service quality

10. International Transfers

Our services are global. Personal information collected on the Website may be stored, processed, and transferred to and among locations worldwide, including countries whose data protection laws may differ from yours. By using our Website, you consent to the transfer of your information to countries outside your jurisdiction.

Where required, we rely on appropriate safeguards for international transfers (e.g., standard contractual clauses, binding corporate rules, or other lawful mechanisms) and will take steps to ensure a similar level of protection to that afforded in your home jurisdiction.

11. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. We describe common rights below along with instructions on how to exercise them. Some rights may be limited by applicable law.

11.1 Access & Portability

You may request access to the personal information we hold about you and request a copy in a commonly used, machine-readable format where technically feasible.

11.2 Correction

You may request correction of inaccurate or incomplete personal information.

11.3 Deletion (Right to be Forgotten)

Subject to legal exceptions, you may request deletion of your personal information. We may need to retain certain information to comply with legal obligations or for legitimate business purposes (e.g., fraud prevention).

11.4 Restriction & Objection

You may ask us to restrict processing or object to processing based on legitimate interests. We will evaluate and respond consistent with applicable law.

11.5 Consent Withdrawal

If our processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

11.6 Targeted Advertising Choices

You can opt-out of personalized ads from many providers via industry opt-out tools and by changing preference settings in your account or device.

11.7 How to Submit a Request

To exercise any rights, contact us using the contact details below. For certain requests we may need to verify your identity before processing the request. We will respond within applicable legal timeframes.

Privacy & Data Requests
Email: support@printrushnow.com
Address: 1113 Devonwood, Hercules, CA 94547, United States of America Phone: +1 (567) 469-4837

12. Special Notices for Residents of Certain Jurisdictions

12.1 European Economic Area (EEA) & United Kingdom

If you are located in the EEA or the UK, you may have additional rights under local data protection laws (including the GDPR). You can request information about processing activities, request restriction or erasure, and lodge a complaint with your local supervisory authority. Our lawful bases for processing in the EEA/UK are described in Section 4.

12.2 California Residents (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act / California Privacy Rights Act, including the right to:

  • Request disclosure of categories and specific pieces of personal information collected about you
  • Request deletion of personal information, subject to exceptions
  • Opt-out of the sale or sharing of personal information for targeted advertising (we do not sell personal information; we may share limited data with advertising partners — see below)
  • Not be discriminated against for exercising privacy rights

To exercise these rights, submit a verifiable request to the contact information above. We will verify requests to protect your privacy and security.

12.3 Other Jurisdictions

Residents of other jurisdictions may have similar rights. Contact us for specifics applicable to your country or region.

13. Children and Minors

Our Website is not directed to children under the age of 16 (or the age required by local law). We do not knowingly collect personal information from children under that age. If you believe we have collected information from a child in violation of applicable law, please contact us and we will promptly investigate and take appropriate steps.

14. Third-Party Links and Services

The Website may contain links to third-party websites, plug-ins, or services that are not operated by us. We are not responsible for the privacy practices or content of third parties. Review the privacy policies of any third-party site before providing personal information.

15. Advertising and Analytics

We use third-party analytics and advertising partners to measure, target, and improve advertising campaigns and the Website experience. These partners may use cookies and similar technologies to collect data about your activity on the Website and other sites and apps to provide targeted advertising. You can learn more and opt out at industry opt-out pages or via preference tools provided in our site footer or account settings.

16. Payment Processing

Payments are processed through third-party payment processors (e.g., card networks, payment service providers). We do not store complete payment card information on our servers. Payment information is transmitted securely to our payment processors and handled according to their privacy and security practices. Contact your payment provider for specific retention and security details.

17. Data Transfers, Processors, and Subprocessors

We engage processors (e.g., hosting, analytics, shipping, payments) who may process data on our behalf. Subprocessors are carefully vetted and contractually required to maintain security and confidentiality. Where required by law, we use safeguards such as standard contractual clauses for cross-border transfers.

18. Automated Decision-Making and Profiling

We may use automated systems to analyze user behavior and deliver personalized content and recommendations. Decisions based solely on automated processing that produce legal or similarly significant effects are not made without human review except where permitted by law and subject to necessary safeguards. You may request information about automated processing that significantly affects you and, where applicable, request human review.

19. Data Accuracy and Your Responsibilities

It is important that the information we hold about you is accurate and up-to-date. Please keep your account and profile information current. We are not responsible for problems resulting from incomplete or inaccurate information that you provide.

20. Security Incidents and Breach Notification

In the event of a confirmed data breach that affects personal information, we will take reasonable steps to contain the incident, evaluate the scope, and notify affected individuals and regulators as required by applicable law. We recommend that you take immediate steps to protect your accounts and contact us if you suspect unauthorized activity.

21. Modifications to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. We will provide notice of material changes as required by law, such as via prominent notice on the Website, direct notice to affected users, or other means.

22. Contacting Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to make a complaint regarding our privacy practices, please contact our Data Protection team:

Data Protection Contact
Floyd Davis LLC — Data Protection Team
Address: 1113 Devonwood, Hercules, CA 94547, United States of America Phone: +1 (567) 469-4837 Email: support@printrushnow.com

If you are not satisfied with our response, you may contact your local data protection authority or regulator.

23. How to Submit a Privacy Request (Checklist)

To make a privacy request (access, correction, deletion, portability, restriction, or objection), please provide the following to help us process your request promptly:

  1. Your full name and contact information.
  2. Details of the account or order (order number, email address used, approximate date of transaction).
  3. Type of request (access, deletion, correction, etc.) and specific data items or actions requested.
  4. Proof of identity (if required) — we will explain what is needed to verify your identity without collecting excessive information.

We will acknowledge receipt of your request and respond within applicable legal timeframes.

24. Additional Legal Disclaimers

Nothing in this Privacy Policy should be interpreted as creating a contract between you and Floyd Davis LLC beyond these terms. Our collection, use, and disclosure of personal information are subject to applicable law and the terms of this Policy. The Policy is in English; any translation is provided for convenience only. In case of any inconsistency, the English version will prevail.

Thank you for taking the time to read our Privacy Policy. We are committed to protecting your personal information and to being transparent about how we use it. If you have any questions or requests, please contact us at support@printrushnow.com or call +1 (567) 469-4837.